Why Is My External Hard Drive Not Showing Up?

18 minutes read

When an external hard drive is not showing up on your computer, there can be several reasons behind this issue. Firstly, there might be a connection problem, such as a faulty USB port or cable; ensuring that the connection is secure and trying a different port or cable can help identify if this is the cause. Secondly, the drive may not be receiving sufficient power, which can be tested by connecting it to a powered USB hub or directly to a computer's USB port if it was plugged into a hub before. Another possibility is that the drive has not been assigned a drive letter, so it might appear in the disk management utility without an assigned letter, where you can manually assign one. It's also possible that the drive's file system is not supported by the operating system you're using, necessitating reformatting for compatibility, although this would erase all data on the drive. In some cases, the drive might be corrupted or fail, which might require repairs or professional data recovery services. Always ensure that your computer's operating system and drivers are up to date, as outdated drivers might prevent devices from being recognized properly.

Best External Hard Drives of March 2025

1
WD 5TB My Passport, Portable External Hard Drive, Black, backup software with defense against ransomware, and password protection, USB 3.1/USB 3.0 compatible - WDBPKJ0050BBK-WESN

Rating is 5 out of 5

WD 5TB My Passport, Portable External Hard Drive, Black, backup software with defense against ransomware, and password protection, USB 3.1/USB 3.0 compatible - WDBPKJ0050BBK-WESN

  • Slim durable design to help take your important files with you
  • Vast capacities up to 6TB[1] to store your photos, videos, music, important documents and more
  • Back up smarter with included device management software[2] with defense against ransomware
  • Help secure your important files with password protection and hardware encryption
2
WD 5TB Elements Portable External Hard Drive for Windows, USB 3.2 Gen 1/USB 3.0 for PC & Mac, Plug and Play Ready - WDBU6Y0050BBK-WESN

Rating is 4.9 out of 5

WD 5TB Elements Portable External Hard Drive for Windows, USB 3.2 Gen 1/USB 3.0 for PC & Mac, Plug and Play Ready - WDBU6Y0050BBK-WESN

  • High capacity in a small enclosure – The small, lightweight design offers up to 6TB* capacity, making WD Elements portable hard drives the ideal companion for consumers on the go.
  • Plug-and-play expandability
  • Vast capacities up to 6TB[1] to store your photos, videos, music, important documents and more
3
Western Digital 8TB Elements Desktop External Hard Drive, USB 3.0 external hard drive for plug-and-play storage - Western DigitalBWLG0080HBK-NESN, Black

Rating is 4.8 out of 5

Western Digital 8TB Elements Desktop External Hard Drive, USB 3.0 external hard drive for plug-and-play storage - Western DigitalBWLG0080HBK-NESN, Black

  • High-capacity add-on storage.Specific uses: Business, personal
  • Fast data transfers
  • Plug-and-play ready for Windows PCs
4
SAMSUNG T7 Portable SSD, 2TB External Solid State Drive, Speeds Up to 1,050MB/s, USB 3.2 Gen 2, Reliable Storage for Gaming, Students, Professionals, MU-PC2T0T/AM, Gray

Rating is 4.7 out of 5

SAMSUNG T7 Portable SSD, 2TB External Solid State Drive, Speeds Up to 1,050MB/s, USB 3.2 Gen 2, Reliable Storage for Gaming, Students, Professionals, MU-PC2T0T/AM, Gray

  • MADE FOR THE MAKERS: Create; Explore; Store; The T7 Portable SSD delivers fast speeds and durable features to back up any endeavor; Build your video editing empire, file your photographs or back up your blogs all in an instant
  • SHARE IDEAS IN A FLASH: Don’t waste a second waiting and spend more time doing; The T7 is embedded with PCIe NVMe technology that brings fast read and write speeds up to 1,050/1,000 MB/s¹, making it almost twice as fast as the T5
  • ALWAYS MAKE THE SAVE: Compact design with massive capacity; With capacities up to 4TB, save exactly what you need to your drive – from large working files to game data and everything in between
  • ADAPTS TO EVERY NEED: Whether using a PC or mobile phone, count on the T7 for extensive compatibility²; It’s a true team player when it comes to heavy-duty application usage or file-saving
  • HI RESOLUTION VIDEO RECORDING: Record Ultra High Resolution (4K 60fs) videos directly onto the T7 Portable SSD with your favorite camera or mobile devices; Supports iPhone 15 Pro Res 4K at 60fps video and more³
5
Seagate Portable 2TB External Hard Drive HDD — USB 3.0 for PC, Mac, PlayStation, & Xbox -1-Year Rescue Service (STGX2000400)

Rating is 4.6 out of 5

Seagate Portable 2TB External Hard Drive HDD — USB 3.0 for PC, Mac, PlayStation, & Xbox -1-Year Rescue Service (STGX2000400)

  • Easily store and access 2TB to content on the go with the Seagate Portable Drive, a USB external hard drive
  • Designed to work with Windows or Mac computers, this external hard drive makes backup a snap just drag and drop
  • To get set up, connect the portable hard drive to a computer for automatic recognition no software required
6
Toshiba Canvio Basics 2TB Portable External Hard Drive USB 3.0, Black - HDTB520XK3AA

Rating is 4.5 out of 5

Toshiba Canvio Basics 2TB Portable External Hard Drive USB 3.0, Black - HDTB520XK3AA

  • Sleek profile design with a matte, smudge-resistance finish
  • Plug & Play - Easy to use with no software to install
  • Quickly add more storage capacity to your PC and other compatible devices
  • USB 3.0 and USB 2.0 compatible with no external AC power cord needed
7
YOTUO Portable External Hard Drive 1TB Storage Expansion HDD USB 3.0 USB-C for PC, Mac, Desktop, Laptop, Phone, PS4, PS5, PlayStation, Xbox One, Xbox 360, Xbox Series X/S, Android, Office & Game

Rating is 4.4 out of 5

YOTUO Portable External Hard Drive 1TB Storage Expansion HDD USB 3.0 USB-C for PC, Mac, Desktop, Laptop, Phone, PS4, PS5, PlayStation, Xbox One, Xbox 360, Xbox Series X/S, Android, Office & Game

  • 【Plug and play for home and office equipment】YOTUO HDD01 USB 3.0 external hard drive. Suitable for Windows XP/2003/Vista/7/8/10/11, Linux, Mac OS system. As well as laptops, desktop computers, PS4, PS5, XBOX 360, XBOX ONE, XBOX series X/S and other office equipment and gaming equipment. The product is plug-and-play when used in Windows. For Mac users, first format the drive and select the ExFat format.
  • 【The first time you use this product in your gaming device, you will need to install an external hard disk into your gaming device】XBOX Simply follow the steps prompted by the system pop-up window to use it in the device. PlayStation may receive the message "This USB drive's file system is unsupported" when plugging in an external hard disk and may display an incorrect storage capacity. There is no need to worry. You can simply find "USB Storage Device" in the "Settings" screen, follow the steps prompted by the system to install the drive and format it, and it will be ready for use. PlayStation 4, please find "USB Storage Device" in "Device" interface in "Settings".
  • 【Gaming device manufacturer restrictions for different generations of games】Due to restrictions imposed by gaming device manufacturers, the PS5 can read and run PS4 games directly from an external hard drive, but cannot run PS5 games directly from an external hard drive; PS5 games on the external hard drive need to be moved to the device in order to run. Similarly, the Xbox X Series and Xbox S Series can only run Xbox One games directly from an external hard drive.
  • 【Patented silicone sleeve protects hard drive】 The patented silicone sleeve inside wraps around the hard disk. It protects the hard disk more effectively against shocks and drops.
  • 【About the discrepancy between the nominal capacity and the actual capacity】The actual capacity of the hard disk is not the same as the nominal capacity because the measurement method (binary) used by the hard disk manufacturer is different from the measurement method (decimal) used by the computer system. This is normal.
8
Toshiba Canvio Advance 1TB Portable External Hard Drive USB 3.0, Green - HDTCA10XG3AA, Backup 2.0

Rating is 4.3 out of 5

Toshiba Canvio Advance 1TB Portable External Hard Drive USB 3.0, Green - HDTCA10XG3AA, Backup 2.0

  • Compact design with stylish, textured finish and color options to fit your lifestyle.
  • Automatic backup software to easily back up your content (free download, for Windows PC only).
  • Password protection software to help prevent unauthorized access to your data (free download, for Windows PC only).


How to check if an external hard drive is receiving power?

To check if an external hard drive is receiving power, you can follow these steps:

  1. Check the Power Indicator Light: Most external hard drives have a power indicator light. Look for a small LED light on the device. If the light is on or blinking, it usually indicates that the drive is receiving power.
  2. Listen for Noise: Put your ear close to the external hard drive and listen for any operational sounds. If you hear a humming or spinning noise, the drive is likely powered on.
  3. Feel for Vibrations: Gently touch the external hard drive and see if you can feel any vibrations. A powered hard drive often has subtle vibrations due to the spinning of the internal components.
  4. Check the Power Supply: Ensure the power cable is securely connected to both the hard drive and the power outlet. If your drive uses a separate power adapter, verify that it's plugged in correctly and the adapter itself is functional.
  5. Try Different Power Outlet: If there's no indication of power, try plugging the external hard drive into a different power outlet. This can help rule out issues with the power source.
  6. Test with Another USB Cable or Port: If the hard drive is powered through a USB connection, try using a different cable or plugging into another USB port on your computer to ensure both the cable and port are functioning.
  7. Look for Signs on the Computer: Connect the drive to your computer and check if the device is detected. Hearing a connection sound or seeing a notification that a new device is connected could indicate the drive is receiving power and functioning properly.
  8. Check the Device Manager (Windows) or Disk Utility (macOS): For Windows: Go to Device Manager and look for your external drive under the "Disk drives" section. For macOS: Open Disk Utility to see if the drive appears there.


If you've tried all the above steps and there are still no signs of power, there might be an issue with the power adapter, cable, or the drive itself that may require further troubleshooting or professional repair.


How to format an external hard drive to be recognized by my computer?

To format an external hard drive so that it is recognized by your computer, you will need to use built-in utilities provided by your operating system. The exact method can vary slightly depending on whether you are using Windows or macOS:

For Windows:

  1. Connect the External Hard Drive: Ensure your external hard drive is properly connected to your computer.
  2. Open Disk Management: Right-click on the Start button and select Disk Management. Alternatively, press Windows + R to open the Run dialog, type diskmgmt.msc, and press Enter.
  3. Select the Drive: In the Disk Management window, locate your external hard drive. It will probably be listed as Disk 1 or higher. Ensure you select the correct drive to avoid data loss on other drives.
  4. Format the Drive: Right-click on the drive partition (it might say New Volume if it's unformatted) and select Format. Choose a File System: NTFS is the default file system for Windows. exFAT is suitable if you want compatibility between Windows and macOS. You can also name the drive in the Volume Label field. Leave Allocation unit size as default unless you have specific requirements. Ensure Quick Format is checked for a faster formatting process.
  5. Complete the Format: Click OK to confirm, then OK again to proceed. Your drive will be formatted.

For macOS:

  1. Connect the External Hard Drive: Attach your external hard drive to your Mac.
  2. Open Disk Utility: Go to Finder > Applications > Utilities > Disk Utility. Alternatively, you can search for "Disk Utility" using Spotlight.
  3. Select the Drive: In Disk Utility, locate your external hard drive in the left sidebar.
  4. Erase the Drive: Select the drive, then click the Erase button at the top. In the dialog that appears: Name: Enter a name for your drive. Format: Choose Mac OS Extended (Journaled) if it's primarily for use with Macs. Choose exFAT if you need the drive to be compatible with both Macs and Windows. Scheme: Choose GUID Partition Map if available.
  5. Complete the Erase: Click Erase to start the process. Once it’s done, click Done to finish.

Important Notes:

  • Backup Important Data: Formatting will erase all existing data on the drive. Ensure you have backups of any important files before you proceed.
  • Choose the Correct Drive: Double-check that you have selected the right drive to avoid accidental data loss.


Following these steps, your external hard drive should be properly formatted and recognized by your computer. If it still does not show up, there might be a connectivity issue or a hardware defect with the drive itself.


How to initialize a new external hard drive?

Initializing a new external hard drive is an essential step to prepare it for use. This process typically involves formatting the drive and setting it up with a suitable file system for your needs. Here's how you can do it on both Windows and macOS:

For Windows:

  1. Connect the Drive: Plug your external hard drive into your computer using the appropriate USB or Thunderbolt port.
  2. Open Disk Management: Right-click on the "Start" button or press Win + X and select "Disk Management" from the list. When Disk Management opens, you should see your new drive listed as "Unallocated".
  3. Initialize the Disk (if prompted): If prompted to initialize the disk, select either MBR (Master Boot Record) or GPT (GUID Partition Table) as the partition style. GPT is recommended for drives over 2TB or if you plan to boot from this drive on an EFI-based system.
  4. Right-click the Unallocated Space: Choose "New Simple Volume". Follow the wizard to specify the volume size, assign a drive letter, and choose a file system (NTFS is typically recommended for Windows).
  5. Format the Drive: During the wizard, choose a file system. NTFS is preferred for Windows-only use. For compatibility with both Windows and macOS, you may consider exFAT. Enter a volume label if you wish and perform a Quick Format.
  6. Complete the Wizard: Click "Next" and then "Finish". Your drive should now be initialized and ready to use.

For macOS:

  1. Connect the Drive: Plug your external hard drive into your Mac using the appropriate USB or Thunderbolt port.
  2. Open Disk Utility: Go to "Applications" > "Utilities" > "Disk Utility". Alternatively, search for Disk Utility using Spotlight (Cmd + Space).
  3. Select the Drive: In Disk Utility, you should see your external hard drive listed on the left side.
  4. Erase and Format the Drive: Select the drive, not the volume underneath. Click on the "Erase" button at the top. Name your drive. Choose a Format: APFS or Mac OS Extended (Journaled) for Mac-only use or exFAT for cross-platform compatibility. Choose a Scheme: "GUID Partition Map" is recommended for most uses.
  5. Erase: Click "Erase" to wipe the drive clean and apply the new formatting.
  6. Close Disk Utility: Once the process completes, your drive is ready to use.

Additional Tips:

  • Backup Important Data: If there's any data on the drive, back it up before performing these steps, as initialization will erase all existing data.
  • Compatibility: Choose a file system based on your needs. exFAT is generally recommended if you plan to use the drive with both Windows and macOS.
  • Storage Needs: Consider partitioning your drive if you have specific storage management needs.


By following these steps based on your operating system, you should be able to successfully initialize and prepare your external hard drive for use.

Facebook Twitter LinkedIn Telegram Whatsapp Pocket

Related Posts:

An external hard drive operates as a standalone storage device that you connect to a computer via a USB, eSATA, Thunderbolt, or another connection interface. Inside the external casing of the hard drive is a standard hard disk drive (HDD) or solid-state drive ...
Yes, you can use an external hard drive with both Xbox and PlayStation consoles. For Xbox, connecting an external hard drive is a straightforward process. Most external drives are compatible as long as they have a USB 3.0 connection or faster. The Xbox console...
To format an external hard drive for Windows, first ensure the drive is connected to your computer. Open File Explorer and locate the drive under "This PC." Right-click on the external hard drive and select "Format" from the context menu. In th...
An external hard drive is a portable storage device that is primarily used for storing and backing up data. It connects to a computer or other device through ports like USB, Thunderbolt, or eSATA. The main purpose of an external hard drive is to offer addition...
Recovering lost data from an external hard drive can be a critical task. First, ensure that the drive is properly connected to your computer and check if it is recognized. If the drive is not visible, try using a different USB port or cable, and test it on ano...
An SSD, or solid-state drive, and an HDD, or hard disk drive, are two types of external hard drives that differ mainly in their technology and performance characteristics. SSDs use flash memory to store data, which allows for faster read and write speeds, high...